MY CITY PRIME STORE
My City Prime Store (“Platform”, “We”, “Us”, “Our”) is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use our e-commerce shopping portal.
By using My City Prime Store, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information from buyers and sellers:
Full name
Mobile number
Email address
Shipping and billing address
Business details (for sellers)
GST, PAN, and bank details (for sellers, where applicable)
Order details
Payment status
Refund and return records
Invoices and settlement information
IP address
Browser type
Device information
Log files
Platform usage behavior
We use the collected information to:
Create and manage user accounts
Process orders, payments, and settlements
Facilitate shipping, delivery, and returns
Provide customer support
Improve platform functionality and user experience
Send transactional updates and service-related notifications
Comply with legal and regulatory requirements
We do not sell or rent personal data to third parties.
Information may be shared only with:
Sellers or buyers for order fulfillment
Payment gateway partners
Logistics and delivery partners
Government authorities or legal bodies when required by law
Service providers assisting in platform operations under confidentiality obligations
We implement reasonable administrative, technical, and physical security measures to protect user data against unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.
User information is retained:
As long as the account remains active
As required to fulfill legal, tax, or regulatory obligations
For dispute resolution and enforcement of platform policies
Data may be deleted or anonymized upon account closure, subject to legal requirements.
My City Prime Store may use cookies and similar technologies to:
Enhance site functionality
Analyze traffic and usage patterns
Remember user preferences
Users can manage cookie preferences through their browser settings.
Users have the right to:
Access their personal information
Request correction of inaccurate data
Request account deactivation or data deletion (subject to legal obligations)
Opt out of non-essential communications
Requests can be made through official support channels.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.
Users are encouraged to review the privacy policies of external websites.
My City Prime Store does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be deleted promptly.
Seller information may be used for:
Platform verification
Compliance checks
Payment settlements
Performance monitoring
Legal and regulatory compliance
Seller data is handled with strict confidentiality.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the Platform.
Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Jurisdiction shall lie with courts located in DELHI].
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